Statements & Policies
About my pricing
In a more ideal society, these types of vital human services would be available at low to no cost. Having worked in healthcare for over 15 years, I am fully aware of how backwards and broken the system can be. However, my prices are set to reflect the true cost of what it takes to run this kind of business, including:
paying taxes to the government
accounting for payment processing fees
travel times, fuel, and vehicle maintenance
individualized preparation and follow-up for clients' specific needs
HIPAA-compliant software and communications technology costs
paying myself a living wage in Sonoma County
I do offer a discount for clients who are currently enrolled with WIC (email me for those appointments). Beyond that, my prices are firm. Hopefully clients can see these costs as a very worthy investment in the health and well-being of their families. And I am happy to report that I can now accept insurance for many PPO plans.
How many visits will it take?
Sometimes one breastfeeding consult will be all it takes to set you and your baby on the right track. I have definitely found that families who have a Prenatal Visit usually require less follow-up after baby arrives.
However, it is best to plan for the possibility that a follow-up visit may be necessary...sometimes several. Breastfeeding in the context of postpartum/newborn life can be just plain challenging... and an IBCLC doesn't always have a magic solution right away. But with patience and compassion, we can work together in order to meet your feeding goals.
Policies regarding payments, cancellation and insurance reimbursement:
Upon booking an appointment, clients will be emailed the official versions of my Consent for Care and Payment Policies (along with a personalized link to my intake forms). We cannot proceed with your visit until these forms are returned electronically to me.
At the time of booking, you agree to a $100 deposit for our visit. If you cancel with less than 24 hours notice, you will pay me $100.
The remainder of your payment is due at the time of our visit. I accept cash, check and Venmo. Email email@example.com for contact info.
The Affordable Care Act requires that insurance companies reimburse for lactation services. While I am currently only contracted with a few insurance companies, I can and will provide you with a "Superbill" receipt for my services, which you can individually submit to your insurance company. Unfortunately I cannot do much beyond that, and cannot guarantee that your insurance company will reimburse you. You can always call them beforehand for guidance.
Communications after your appointment:
I am available for one week following your last appointment for email or text follow-up. After that time frame, you will need to schedule a new appointment for any further guidance or advice. Thank you for your understanding.
Driving Distances Policy:
With the price of fuel and the time it takes to travel to my home visits, I set a radius where I do not charge for driving. Anything beyond that radius is subject to additional fees. Once your address has been provided, I will notify you if any additional driving costs apply. Fees vary from $25 to $100, depending on distance. Thank you for your understanding.
Gender, Inclusivity and Anti-Bias statement:
Pacific Moon Lactation is anti-racist, inclusive, and committed to the principals of equity and informed consent.
I recognize that systemic racism and gender discrimination exist and negatively impact marginalized peoples in every facet of our society.
I am committed to educating myself and others about the impacts of racism and misogyny, particularly in relationship to healthcare, maternal/child health, and breastfeeding. I am committed to donating financially each year to organizations like the Perinatal Health Equity Initiative.
In this work, I often use the words "mother,""maternal," and of course "breastfeeding." I want to be clear that my intention is to make everyone feel included, no matter how you identify. While the majority of my work experience has been with cis-gender women, I pursue trainings and self-education in gender inclusivity and am engaged in the path of checking and owning my own biases. As my work in this field evolves, my language will probably change.
As a white cis-gender woman of privilege, I am awake, learning, and open to feedback.
My goal is for everyone to exist in the world feeling safe and valued--babies, children, and adults.
"The most lethal part of the body is not the fist, but the eye. What people see, and how people see it, has everything to do with power."
Beyond the Gender Binary